Windows Problems Help Center

Friday, January 23, 2015

Completely Remove uNisales 2.0 From Computer Browser

Description of UNisales 2.0

UNisales 2.0 is a potentially unwanted extension which can be classified as an adware. This ads-supported extension can be installed on user's computer without user's permission and awareness along with third-party programs. Once gets into the computer, it will add the unwanted browser extension and add-on to your browser. When you surf the internet, it will generate a lot of ads on your browser. You will be redirected to some unwanted websites which are labeled with the sign or get a lot of pop-up ads, coupons, banners and sponsor links on all your browser.

Impacts of  uNisales 2.0

1) It gets into the  computer without user's awareness and permission.
2) It modifies registry entries and web browser settings automatically.
3) It replaces your homepage and search engine when you run the web browser.
4) It will keep showing a lot of unwanted and unstoppable pop up ads.
5) It may bring other computer threats through some pop up links.
6) It may steal crucial information stored on the computer and pass to cyber hackers.

Remove Pop-up Completely

Web address keeps coming up. When ever I hit enter, instead of taking me where I want to go, the following web address comes up, hxxp://  how do I block this from happening?  

Description of Http://

Http:// is a redirect which can be classified as a browser hijacker. It can get into the computer along with free downloads without user's permission. is mainly created by the cyber criminals to make profits through generating web traffics. Once it infiltrates into the computer successfully, will compromises the browser including Mozilla Firefox, Google Chrome and Internet Explorer, Yahoo, Bing, Opera, Safari. It will read and modify the browser cookies. It replaces your homepage and search engine when you run the web browser.

Remove - How to Get Rid of Permanently

There are many computer users have complained about

I can't get rid with the in cookies exceptions. I don't know what it is and I have tried everything. I thing I will just stop using google chrome. Does someone know what it is?

I have a pop up It doesn't respond to "block" or hovering over site and click x. It is extremely annoying. I have kids and the pop ups come up with : "Do you want sex", "surveys", "lottery wins" and things like that! Where can I report this?

Information about is a potentially unwanted domain which can be classified as a browser hijacker. usually comes into the computer stealthily without uses permission along with the third-party programs, such as freeware apps, spam email or malicious links. Once gets into the computer, will make some changes on your system:

How to Remove Browser Hijacker? Removal Tips

I am pretty sure I got a virus that put a proxy on my computer. browser hijack?
Everytime my computer starts I have to go into the registry and enable ProxySettingsPerUser (set from 0 to 1) so that I can go in and disable the proxy in my internet connections..... 

Basic information about is a potentially unwanted web browser search redirection which is classified as a browser hijacker. This hijacker is mainly designed to modify the user's search and home pages so as to direct advertising via the portal. can affect all the versions of Internet Explorer, Chrome and Firefox. It is a malicious program which can be bundled and distributed through 3rd party download managers. Once the computer is infected with,  it will change the browser setting without user's permission. When you open the browser, will  hijack your homepage, search engine and new tab by its related websites. will take control of your browser and totally change your favorite homepage. If you surf the Internet via, it will generate a lot of ads and sponsor links on your search results.  It is capable to collect your personal information, such as online history, email address, even other private data like user accounts and password, and then send to the third party for marketing. It is suggested to remove and all its related programs completely to turn your browser to be normal. You can follow the guide below to remove this

Instructions to Get Rid of

Method 1: manual removal

Step 1Open Windows Task Manager and close all the related running processes.

( Methods to open Task Manager: Press CTRL+ALT+DEL or CTRL+SHIFT+ESC or Press the Start button->click on the Run option->Type in taskmgr and press OK.)

Step 2: Remove from control panel.

1) On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:

Windows Vista/7/8: Click Uninstall a Program.
Windows XP: Click Add or Remove Programs.

2) When you find the program, click it, and then do one of the following:

Windows Vista/7/8: Click Uninstall.
Windows XP: Click the Remove or Change/Remove tab (to the right of the program).

Step 3: Reset your browser setting

In the drop-down list of Firefox, go to Help and click on Troubleshooting Information.
Click on the Reset Firefox button to reset it.

Google Chrome: 
Click on the Chrome menu on the right of toolbar and then select Settings.
Scroll down to the bottom to click Show advanced settings.
Go down to the bottom and click Reset browser settings to reset Google Chrome to its default setting.

Click Tools on the up right corner and select Internet Options.
Click on Advanced tab, press Reset button to reset IE to its default settings.

Step 4: Go to the Registry Editor and remove all the infection registry entries listed here:

(Steps: Hit Win+R keys and then type regedit in Run box to search)

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\TabbedBrowsing "NewTabPageShow" = "1"
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main "Start Page" = "http://www.<random>.com/?type=hp&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes "DefaultScope" = "{33BB0A4E-99AF-4226-BDF6-49120163DE86}"
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command "(Default)" = "C:\Program Files\Mozilla Firefox\firefox.exe http://www.<random>.com/?type=sc&ts=<timestamp>&from=tugs&uid=<hard drive id>"

Method  2: Automatic Removal with SpyHunter

SpyHunter is a world-famous real-time malware protection and removal tool, which is designed to detect , remove and protect your PC from the latest malware attacks, such as Trojans, worms, rootkits, rogue viruses, browser hijacker, ransomware, adware, key-loggers, and so forth. To keep SpyHunter Anti-malware on your computer is an important way to protect your computer in a good condition. Please find the instruction as follow. 

Step 1: Press the following button to download SpyHunter.

Step 2: Save it into your computer and click on the Run choice to install it step by step.

Step 3: Click Finish then you can use it to scan your computer to find out potential threats by pressing Scan computer now!

Step 4: Tick Select all and then Remove to delete all threats.

Guide to download RegCure Pro to optimize PC 

If you are still worried about the left over of and want to clean all the unwanted registry entries,  it is recommended to use RegCure Pro. RegCure Pro is packed with the tools you need to boost your PC’s speed and performance. Featuring an intuitive interface and easy-to-use work flow, RegCure Pro scans common problem areas – and quickly and safely fixes them. As well, it has several tools and features to address other performance and computing issues.

Step 1. Install and launch RegCure Pro on your PC.

Step 2.  Select "Yes" to download and install RegCure Pro.


Step 3. Click "Next" to continue.

Step 4. RegCure Pro will open automatically on your screen.

RegCure Pro

 Step 5. RegCure Pro is scanning your PC for error.

 RegCure Pro2

Step 6. After scanning, choose the issues you want to fix. 


Note: Manual removal is very difficult. If you don’t have sufficient expertise in dealing with the manual removal, you are suggested to Install Spyhunter to auto-detect and remove viruses safely and quickly. You can also Download RegCure Pro to help you remove unneeded registry files and optimize the computer.

How to Remove Completely - Removal Guide

My nephew downloaded and installed this thing Http:// After that, every time I open any internet browser like Google chrome, Firefox & IE, there were lots of ads that will prompt beside. I already tried to uninstall Http://, but it still comes back.

Description of Http://

Http:// is a scam which pretends to a legitimate webpage to cheat computer users for money. Once infiltrated into the computer, it will add the unwanted browser extension and add-on to your browser and change the browser setting. When you open the browser, you will be redirected to automatically without your permission. This webpage will ask you to sign in with your personal information. However, you should not believe in it. Your personal information will be used for marketing or other vicious purpose.

Remove and Comletely

I get and Have had others before that too and I think some or more are creating Temp files and eating up my memory. If someone can help let me know what to download and try it would be greatly appreciated. Thanks in advance.

Description of and and are the malicious IP addresses which can be caused by potentially unwanted program (PUP) on the computer. Usually the malicious program can get into the computer along with some unsafe free software that you can download from the internet or from untrusted sources. Once the computer is infected with and, they are capable to change the browser setting and replace the default homepage and new tab. When you surf the Internet via browsers like Mozilla Firefox, Google Chrome, or Internet Explorer, and will pop up on your screen automatically without your permission.

Thursday, January 22, 2015

How to Get Rid of CUGWWDB - Remove CUGWWDB From the Computer

Hi all, today one of my client attack by a virus called CUGWWDB, all word, excel, power point and JPG file were changed to DOC.CUGWWDB. Anyone can help me to resolve this problem?  

Information about CUGWWDB

According to the report form the computer users, CUGWWDB is a newly released malware which can change all the .doc files to  DOC.CUGWWDB.  This infection can get into the computer by the flowing means:

1.  Malware authors often use tricks to try to convince you to download malicious files from the spam email attachment.
2. Many viruses spread by infecting removable drives such as USB flash drives or external hard drives.
3. Some malware can be installed at the same time as other programs that you download.
4. Some programs will also install other applications that we detect as potentially unwanted software.
5. Malware can use hacked or compromised webpage to spread virus.
6. Some types of malware can download other threats to your PC.