Windows Problems Help Center

Wednesday, November 4, 2015

Quickly and Completely Remove decryptfiles@protonmail Ransomware

My son use my working laptop play games yesterday evening. But today i can't use my computer any more, he told me that he just downloaded a game and did nothing wrong. But what happened to my PC?

decryptfiles@protonmail is regarded as a ransomware which has the capability to lock your important files like PDF creator, MS Office files, media files or other important files as soon as it infiltrates into your PC. The only aim of it is to get ransom money from innocent computer users. Usually, it is spread through junk email attachments with harmful codes or malicious popups. Sometimes, it is also spread via fake warnings to threaten users to download its malicious programs. Never click or open junk files, links or pop-up ads that you are not familiar, or all your files will be locked soon.

Generally speaking, you are required to pay $500 or more in bitcoins to unlock your files by getting the key it provides. Keep in mind that decryptfiles@protonmail is a ransomware which is designed to cheat computer users and make profits from them. It won't give you any key to unlock your files, on the contrary, it may pilfer your financial data and steal your money. To sum up, it is not wise to pay money to unlock your files. What you need to do is to get rid of this virus and fix your computer with professional guides.

Cannot Uninstall DECRYPTFILES@PROTONMAIL (Useful Removal)

Method one: manually remove DECRYPTFILES@PROTONMAIL  from the infected computer.

Step 1-Open Task Manager and close all suspicious processes.

Step 2-Remove these associated files in your hard drive such as:

%AllUsersProfile%\Application Data\.dll
%UserProfile%\Start Menu\Programs\ Shopop \
 %UserProfile%\Start Menu\Programs\ Shopop \Uninstall Shopop
%AppData%[trojan name]toolbarstats.dat

Step 3- Clear your internet history records, internet temp files and cookies.

Step 4- Restart your browsers. After that, please remove DECRYPTFILES@PROTONMAIL  normally from Control Panel.

Method two: automatically remove DECRYPTFILES@PROTONMAIL  from the infected computer.

Step one: Click the icon below to download ads remover SpyHunter automatically

(SpyHunter is a useful and effective antivirus which can detect various viruses or malware for your, but also can remove them completely and give you a clean and stable environment.)

Step two: Follow the guides to have SpyHunter be installed on your computer completely


After downloading, double click the files and allow it to run
You may be asked for the approval to get the program be installed. Please allow it and follow the Setup Wizard.

It will take some seconds to finish the installing.

Step three: Run SpyHunter and scan your whole system.
Run SpyHunter and click “Start New Scan” button to scan your system automatically. 

It will take time to fully scan and detect the malware in your system (depends on the concrete situation). You could check the progress bar on the scanning interface and arrange your schedule.

Step four: Finally, show the scan results once the scanning is done, rid all detected items by clicking on “Fix threats” button.

Special Reminders:

1) Manual removal will be an effective way to get rid of DECRYPTFILES@PROTONMAIL  .But if you are not experienced in finishing the manual process on your own, you might as well eliminate DECRYPTFILES@PROTONMAIL  with removal tool automatically.

Double Check and Clean up Your System After Ads Removal

Optimize your Computer – RegCure Pro Will be Helpful

Driven nut by the snail-like speed of your system and bugged by various windows error occurring? Sick of those junk files consuming system resources and urgently need an overall improvement of your PC performance? If you are having such problems, you could nurse your system with RegCure Pro.

Step one: Download computer cleaner RegCure Pro

Click the icon below to download RegCure Pro automatically

(Please feel relieved about this download button with which you can get the right tool without plug-in/malware bundled.)

Step two: Follow the instructions to install RegCure Pro

Double click the downloaded file to start installing. If you are asked for the approval to get the program be installed, allow it.

Step threeRun RegCure Pro and start a System Scan of your system for possible risks and bugs.

Step four: Use the in-built “Fix All” scheduler to automate the whole computer optimization process.

Good to Know:

Spyhunter is good at detecting and removing various menaces for your PC. RegCure Pro specializes in solving and fixing different kinds of computer problems and optimize your system. Keep in mind that if you are still seeking a effective method to avoid your computer facing different kinds of windows errors or system issues, you could run a scan on your whole system and fix the problems with Spyhunter and RegCure Pro.


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