Windows Problems Help Center

Wednesday, December 31, 2014

Stop and Pop-up - Remove and Completely

The intrusion attempt by and have been blocked. Have had others before that too and I think some or more are creating Temp files and eating up my memory. If someone can help let me know what to download and try it would be greatly appreciated. Thanks in advance.

Description of and and are the malicious browser extension which can be caused by the adware or potentially unwanted program (PUP) on the computer. The adware or the PUP can gets into your computer by the following ways:

1. Malware authors often use tricks to try to convince you to download malicious files from the spam email attachment.
2. Many viruses spread by infecting removable drives such as USB flash drives or external hard drives.
3. Some malware can be installed at the same time as other programs that you download.
4. Some programs will also install other applications that we detect as potentially unwanted software.
5. Malware can use hacked or compromised webpage to spread virus.
6. Some types of malware can download other threats to your PC.

Once the computer is infected with and, they are capable to change the browser setting and replace the default homepage and new tab. When you surf the Internet via browsers like Mozilla Firefox, Google Chrome, or Internet Explorer, and will pop up on your screen automatically without your permission. Apart from the annoying  redirection, you should notice that these two infections can be the vision sight of malware on your computer. And  it is highly recommended to scan your computer with a powerful anti-virus like Spyhunter to find out other threats and remove them.

Solutions to remove and   

Solution 1: Manually remove and 

Step 1: Press Ctrl+Alt+Del keys together to pull up Window Task Manager and end suspicious processes:

Step 2: Disable any suspicious startup items

Windows Vista or Windows7: click start menu→type msconfig in the search bar → open System Configuration →Disable all possible startup items generated.

Step 3: Reset your browser setting

Click Tools on the up right corner and select Internet Options.
Click on Advanced tab, press Reset button to reset IE to its default settings.

In the drop-down list of Firefox, go to Help and click on Troubleshooting Information.
Click on the Reset Firefox button to reset it.

Google Chrome: 
Click on the Chrome menu on the right of toolbar and then select Settings.
Scroll down to the bottom to click Show advanced settings.
Go down to the bottom and click Reset browser settings to reset Google Chrome to its default setting.

Step 3:  Remove files of and like the pictures showed:

Step 4: Go to the Registry Editor and remove all the infection registry entries listed here:

(Steps: Hit Win+R keys and then type regedit in Run box to search)

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Safari.exe\shell\open\command "(Default)" = ""C:\Program Files\Safari\Safari.exe" http://www.<random>.com/?type=sc&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\SEAMONKEY.EXE\shell\open\command "(Default)" = "C:\Program Files\SeaMonkey\seamonkey.exe http://www.<random>.com/?type=sc&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main "Default_Page_URL" = "http://www.<random>.com/?type=hp&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main "Default_Search_URL" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"

Method  2: Automatic Removal with SpyHunter

SpyHunter is a world-famous real-time malware protection and removal tool, which is designed to detect , remove and protect your PC from the latest malware attacks, such as Trojans, worms, rootkits, rogue viruses, browser hijacker, ransomware, adware, key-loggers, and so forth. To keep SpyHunter Anti-malware on your computer is an important way to protect your computer in a good condition. Please find the instruction as follow. 

Step 1: Press the following button to download SpyHunter.

Step 2: Save the file onto your computer and click on the Run button to install it.

Step 3: After finishing the installation processes,  scan your computer to find out potential threats.

Step 4: Tick Select all and then Remove to delete all threats.

Guide to download RegCure Pro to optimize PC 

If you are still worried about the left over of and and want to clean all the unwanted registry entries,  it is recommended to use RegCure Pro.

Step 1. Install and launch RegCure Pro on your PC.

Step 2.  Select "Yes" to download and install RegCure Pro.


Step 3. Click "Next" to continue.

Step 4. RegCure Pro will open automatically on your screen.

RegCure Pro

 Step 5. RegCure Pro is scanning your PC for error.

 RegCure Pro2

Step 6. After scanning, choose the issues you want to fix. 


Note: Manual removal and is a huge process and a risky method to cause irreversible man-made damage to your computer. If you don’t have sufficient expertise in dealing with the manual removal. You can download and Install Spyhunter to detect and remove viruses. You can also Download RegCure Pro to help you clean up unwanted registry entries and files to optimize the computer.

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