Windows Problems Help Center

Wednesday, December 3, 2014

Remove Thoroughly - Removal Method

Hello. I've been getting some web redirects the past several days. Today I was on Newegg browsing for Motherboards and when I clicked on Motherboard I was redirected to a site on Please let me know what I should do next. Thanks in advance for your help!

Recently some computer users complain that their browser is hijacked by In this post, there will be the illustration and the tips to remove

Description of is a browser extension which is capable to change the browser setting  and hijack your homepage and new tab. can affect all the common used the browsers like Mozilla Firefox, Google Chrome, or Internet Explorer. If you click some malicious pop-up ads on some website, you may also be redirected to Usually unwanted application like can get into the computer along with some unsafe free software that you can download from the internet, such as the fake Java update, Adobe Flash Player distributed from entrusted sources. It can also get into the computer after you click on some malicious links or websites. You can get back your default browser by referring to follow tips. It is suggested to remove it as soon as possible and  it is highly recommended to keep a powerful anti-virus like Spyhunter on the computer to remove and block viruses.

How to avoid being entangled by virus?

1. Never click on a link or attachment in an email that you are not positive is from a trusted source;
2. Beware of internet pop-ups;
3. Set up your Windows Update to automatically download patches and upgrades;
4. Be wary of files with a double extension such as .txt.vb or .jpg.exe.
5. Install real-time anti-spyware protection and Keep anti-malware

Solutions to remove  

In this post, there will be two solutions to remove :

1. Remove manually.
2. Remove by using SpyHunter anti-malware.

Instructions to Get Rid of

Method 1:  Manual Deletion

Step 1Open Windows Task Manager and close all running processes.
( Methods to open Task Manager: Press CTRL+ALT+DEL or CTRL+SHIFT+ESC or Press the Start button->click on the Run option->Type in taskmgr and press OK.)

Step 2: Reset your browser setting

In the drop-down list of Firefox, go to Help and click on Troubleshooting Information.
Click on the Reset Firefox button to reset it.

Google Chrome: 
Click on the Chrome menu on the right of toolbar and then select Settings.
Scroll down to the bottom to click Show advanced settings.
Go down to the bottom and click Reset browser settings to reset Google Chrome to its default setting.

Click Tools on the up right corner and select Internet Options.
Click on Advanced tab, press Reset button to reset IE to its default settings.

Step 3: Remove files of   like the pictures showed:

Step 4: Go to the Registry Editor and remove all the infection registry entries listed here:

(Steps: Hit Win+R keys and then type regedit in Run box to search)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main "Start Page" = "http://www.<random>.com/?type=hp&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "CustomizeSearch" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "SearchAssistant" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"

Step 5: All the infection associated files listed below need to be removed:

C:\Program Files\<random>

Method  2: Automatic Removal with SpyHunter

SpyHunter is a world-famous real-time malware protection and removal tool, which is designed to detect , remove and protect your PC from the latest malware attacks, such as Trojans, worms, rootkits, rogue viruses, browser hijacker, ransomware, adware, key-loggers, and so forth. To keep SpyHunter Anti-malware on your computer is an important way to protect your computer in a good condition. Please find the instruction as follow. 

Step 1: Press the following button to download SpyHunter.

Step 2: Save it into your computer and click on the Run choice to install it step by step.

Step 3: Click Finish then you can use it to scan your computer to find out potential threats by pressing Scan computer now!

Step 4: Tick Select all and then Remove to delete all threats.

 Guide to download RegCure Pro to optimize PC 

If you are still worried about the left over of and want to clean all the unwanted registry entries,  it is recommended to use RegCure Pro.

Step 1. Install and launch RegCure Pro on your PC.

Step 2.  Select "Yes" to download and install RegCure Pro.


Step 3. Click "Next" to continue.

Step 4. RegCure Pro will open automatically on your screen.

RegCure Pro

 Step 5. RegCure Pro is scanning your PC for error.

 RegCure Pro2

Step 6. After scanning, choose the issues you want to fix. 


Note: Manual removal refers to key parts of computer system. Any error step may lead to system crash. If you don’t have sufficient expertise in dealing with the manual removal. Install Spyhunter can be your better choice, because it is capable of auto-detecting and removing viruses. You can also Download RegCure Pro to help you clean up unwanted registry entries and files so as to optimize the computer.

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