Windows Problems Help Center

Thursday, July 9, 2015

How to Get Rid of Popups - Remove Pop-up Ads is a malicious domain that is able to show warning message on your PC to say that your PC is infected by viruses, and require you to call default number to get help. As a matter of fact, there is no viruses in your PC. The solitary aim of it is to get profits via convincing you to call the number to get help. Then it will promote its products and services. If you follow what it asks you to do, you will lose your money and data. Since will not provide you any help, but ask you to buy its program to fix problems in your PC. However, even if you have paid them money, it won't give you any help, but may bring harm to your PC.

The programs it asks you to download and buy may contain malware or viruses as well. Therefore, if you receive pop-up ads by, just ignore it and try your best to get rid of from your PC. What's more, run your antivirus to scan your whole system to detect and block viruses this pest may bring to your PC. Or your computer may turned to be sluggish and crash down constantly.

Symptoms of

A lot of junk files will occupy your computer system and and make your computer run slowly.

It can slow down your computer execution and even let the system crash.

Alter the browser settings of your computer so as to show ads to you freely.

It can infect users’ browsers, monitor their online activities, tracing browser cookies and collect personal information like usernames and passwords.

Solutions to remove

In this post, there will be two solutions to remove

1. Remove manually.

2. Remove by using SpyHunter anti-malware.

Instructions to Get Rid of

Method 1: Manual Deletion

Step 1: Stop related running processes in Windows Task Manager first.
( Methods to open Task Manager: Press CTRL+ALT+DEL or CTRL+SHIFT+ESC or Press the Start button->click on the Run option->Type in taskmgr and press OK.)

Step 2: Remove Softput.comextension or add-ons from your browsers.

Internet Explorer

1) Start Internet Explorer and choose “Tools “>”Manage add-ons”.
2) Choose “Toolbars and Extensions”, then find and remove related programs.

3) Restart browser to complete the whole process.

Mozilla Firefox

1) Start Firefox and choose” Tools” > “Add-ons”> ‘Extensions’.
2) Search for related items and remove them.

3) Restart Firefox to complete the process.

Google Chrome

1) Open Google Chrome and click on “Wrench” or “bar” icon in top right corner.
2) Choose “Settings” > “Extensions”, then find and delete add-ons.

3) Restart the browser to complete the whole process.

Step 3: Open Control Panel in Start menu and search for Folder Options. When you’re in Folder Options window, please click on its View tab, tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then press OK.

Step 4: Go to the Registry Editor and remove all the infection registry entries listed here:

(Steps: Hit Win+R keys and then type regedit in Run box to search)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main "Start Page" = "http://www.<random>.com/?type=hp&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "CustomizeSearch" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"

Step 5: All the infection associated files listed below need to be removed:

C:\Program Files\<random>

Method  2: Automatic Removal with SpyHunter

Step 1: Press the following button to download SpyHunter.

Step 2: Save it into your computer and click on the Run choice to install it step by step.

Step 3: Click Finish then you can use it to scan your computer to find out potential threats by pressing Scan computer now!

Step 4: Tick Select all and then Remove to delete all threats.

Guide to download RegCure Pro to optimize PC 

If you are still worried about the left over of Softput.comand want to clean all the unwanted registry entries,  it is recommended to use RegCure Pro.

Step 1. Install and launch RegCure Pro on your PC.

Step 2.  Select "Yes" to download and install RegCure Pro.


Step 3. Click "Next" to continue.

Step 4. RegCure Pro will open automatically on your screen.

RegCure Pro

 Step 5. RegCure Pro is scanning your PC for error.

 RegCure Pro2

Step 6. After scanning, choose the issues you want to fix. 


Note: Manual removal Popups refers to key parts of computer system. Any error step may lead to system crash. If you don’t have sufficient expertise in dealing with the manual removal. Install Spyhunter can be your better choice, because it is capable of auto-detecting and removing viruses. You can also Download RegCure Pro to help you optimize the computer.

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