Windows Problems Help Center

Friday, February 6, 2015

Remove Online-tech-support3.com Pop-up From the Browser

Online-tech-support3.com is blocking any effort to quit chrome or clear message. Had to force quit app. Do you have better fix? Is this a known problem? Is this malware?  


Know about Online-tech-support3.com


Online-tech-support3.com is a malicious domain which can be classified as an adware. Once the computer is infected with Online-tech-support3.com, it will change the browser setting such as default homepage, search engine and new tab. When you open the browser, it will pop up to hijack your webpage automatically without your permission. Online-tech-support3.com/ can affect Google Chrome, Mozilla Firefox and Internet Explorer web browsers. This adware is mainly created by the cyber criminals to make profits through cheating the computer users about the computer security.


This webpage will display false warning message to scare the users by stating that the computer may have critical security vulnerabilities. It offers a hotline to call for help. However, this is a tricky and misleading message that should not be trusted. If you call the number, you will connect to a salesman who will sell you unwanted programs or services with a high price for fixing your problem. However, you should not believe in it. You can follow the guide below to remove this Online-tech-support3.com. And it is highly recommended to keep a powerful anti-virus like Spyhunter on the computer to remove and block viruses.

Instructions to Get Rid of Online-tech-support3.com


Method 1: Online-tech-support3.com Manual Deletion

Step 1Open Windows Task Manager and close all the related running processes.

( Methods to open Task Manager: Press CTRL+ALT+DEL or CTRL+SHIFT+ESC or Press the Start button->click on the Run option->Type in taskmgr and press OK.)


Step 2: Reset your browser setting

Firefox:
In the drop-down list of Firefox, go to Help and click on Troubleshooting Information.
Click on the Reset Firefox button to reset it.

Google Chrome: 
Click on the Chrome menu on the right of toolbar and then select Settings.
Scroll down to the bottom to click Show advanced settings.
Go down to the bottom and click Reset browser settings to reset Google Chrome to its default setting.


IE: 
Click Tools on the up right corner and select Internet Options.
Click on Advanced tab, press Reset button to reset IE to its default settings.

Step 3: Go to the Registry Editor and remove all the infection registry entries listed here:

(Steps: Hit Win+R keys and then type regedit in Run box to search)




HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "CustomizeSearch" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "SearchAssistant" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes "DefaultScope" = "{33BB0A4E-99AF-4226-BDF6-49120163DE86}"








Step 4- Disable proxy

1. Click on Tools on the menu bar
2. Select Internet options
3. Go to Connections tab
4. Select LAN settings at the bottom of the dialog
5. Under the Proxy sever, untick 'use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections).'
6. Click OK


Method  2: Automatic Removal with SpyHunter


SpyHunter is a world-famous real-time malware protection and removal tool, which is designed to detect , remove and protect your PC from the latest malware attacks, such as Trojans, worms, rootkits, rogue viruses, browser hijacker, ransomware, adware, key-loggers, and so forth. To keep SpyHunter Anti-malware on your computer is an important way to protect your computer in a good condition. Please find the instruction as follow. 

Step 1: Press the following button to download SpyHunter.


Step 2: Save it into your computer and click on the Run choice to install it step by step.



Step 3: Click Finish then you can use it to scan your computer to find out potential threats by pressing Scan computer now!

Step 4: Tick Select all and then Remove to delete all threats.


Guide to download RegCure Pro to optimize PC 


If you are still worried about the left over of Online-tech-support3.com/ and want to clean all the unwanted registry entries,  it is recommended to use RegCure Pro. RegCure Pro is packed with the tools you need to boost your PC’s speed and performance. Featuring an intuitive interface and easy-to-use work flow, RegCure Pro scans common problem areas – and quickly and safely fixes them. As well, it has several tools and features to address other performance and computing issues.

Step 1. Install and launch RegCure Pro on your PC.


Step 2.  Select "Yes" to download and install RegCure Pro.

 

Step 3. Click "Next" to continue.


Step 4. RegCure Pro will open automatically on your screen.

RegCure Pro

 Step 5. RegCure Pro is scanning your PC for error.

 RegCure Pro2

Step 6. After scanning, choose the issues you want to fix. 

 

Note: Manual removal Online-tech-support3.com/ refers to key parts of computer system. Any error step may lead to system crash. If you don’t have sufficient expertise in dealing with the manual removal. Install Spyhunter can be your better choice, because it is capable of auto-detecting and removing viruses. You can also Download RegCure Pro to help you remove unneeded registry files and optimize the computer.

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