Windows Problems Help Center

Thursday, February 12, 2015

How to Get Rid of Secureprohelp.com Pop-up Alert - Removal Guide

Hello, I'm using the Chrome browser and I am getting an alert from secureprohelp.com that comes up during normal browsing. If I hit the "x" on the window it comes back within a second. When the alert originally pops up it has a "robotic" voice that says "warning, warning, your firewall has... something or another" - Sorry I cant remember exactly what it said. Yesterday I updated my adobe flash player to the latest version. Other than that I haven't installed or made any other changes recently that I can recall, thanks for your help in advance,

Know about Secureprohelp.com


Secureprohelp.com is has been detected by antivirus program as Rogue Scanner. This is a malicious code present on fraudulent websites or illegally injected on legitimate but hacked websites without the knowledge of the administrator. According to the Terms of use from Secureprohelp.com: it use the Livepcupdate.com software which is an independent software technical support service provider for a large variety of third party products, brands and services. Any use of Trademarks, Brands, Products and Services is referential and Livepcupdate.com has no affiliation with any of these third-party companies unless such relationship is expressly specified.  


It is easy to find out that Secureprohelp.com provides the service which may come from third party and there is no guarantee.This is mainly created by the malware developer to make profits through cheating the computer users about the computer security. Secureprohelp.com will display false warning message to scare the users by stating that the computer may have critical security vulnerabilities. It offers a hotline to call for help. However,  you cannot believe in it. You can follow the guide below to remove this secureprohelp.com. It is suggested to scan your computer with a powerful antivirus program like Spyhunter to check out the problem and remove viruses.

Instructions to Get Rid of Secureprohelp.com


Method 1: Secureprohelp.com  Manual Deletion

Step 1Open Windows Task Manager and close all the related running processes.

( Methods to open Task Manager: Press CTRL+ALT+DEL or CTRL+SHIFT+ESC or Press the Start button->click on the Run option->Type in taskmgr and press OK.)


Step 2: Reset your browser setting

Firefox:
In the drop-down list of Firefox, go to Help and click on Troubleshooting Information.
Click on the Reset Firefox button to reset it.

Google Chrome: 
Click on the Chrome menu on the right of toolbar and then select Settings.
Scroll down to the bottom to click Show advanced settings.
Go down to the bottom and click Reset browser settings to reset Google Chrome to its default setting.


IE: 
Click Tools on the up right corner and select Internet Options.
Click on Advanced tab, press Reset button to reset IE to its default settings.

Step 3: Go to the Registry Editor and remove all the infection registry entries listed here:

(Steps: Hit Win+R keys and then type regedit in Run box to search)




HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "CustomizeSearch" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "SearchAssistant" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes "DefaultScope" = "{33BB0A4E-99AF-4226-BDF6-49120163DE86}"








Step 4- Disable proxy

1. Click on Tools on the menu bar
2. Select Internet options
3. Go to Connections tab
4. Select LAN settings at the bottom of the dialog
5. Under the Proxy sever, untick 'use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections).'
6. Click OK


Method  2: Automatic Removal with SpyHunter


SpyHunter is a world-famous real-time malware protection and removal tool, which is designed to detect , remove and protect your PC from the latest malware attacks, such as Trojans, worms, rootkits, rogue viruses, browser hijacker, ransomware, adware, key-loggers, and so forth. To keep SpyHunter Anti-malware on your computer is an important way to protect your computer in a good condition. Please find the instruction as follow. 

Step 1: Press the following button to download SpyHunter.


Step 2: Save it into your computer and click on the Run choice to install it step by step.



Step 3: Click Finish then you can use it to scan your computer to find out potential threats by pressing Scan computer now!

Step 4: Tick Select all and then Remove to delete all threats.


Guide to download RegCure Pro to optimize PC 


If you are still worried about the left over of Secureprohelp.com and want to clean all the unwanted registry entries,  it is recommended to use RegCure Pro. RegCure Pro is packed with the tools you need to boost your PC’s speed and performance. Featuring an intuitive interface and easy-to-use work flow, RegCure Pro scans common problem areas – and quickly and safely fixes them. As well, it has several tools and features to address other performance and computing issues.

Step 1. Install and launch RegCure Pro on your PC.


Step 2.  Select "Yes" to download and install RegCure Pro.

 

Step 3. Click "Next" to continue.


Step 4. RegCure Pro will open automatically on your screen.

RegCure Pro

 Step 5. RegCure Pro is scanning your PC for error.

 RegCure Pro2

Step 6. After scanning, choose the issues you want to fix. 

 

Note: Manual removal Secureprohelp.com refers to key parts of computer system. Any error step may lead to system crash. If you don’t have sufficient expertise in dealing with the manual removal. Install Spyhunter can be your better choice, because it is capable of auto-detecting and removing viruses. You can also Download RegCure Pro to help you remove unneeded registry files and optimize the computer.

No comments:

Post a Comment