Windows Problems Help Center

Tuesday, January 13, 2015

Remove helpingtrk.com Redirect - Get Rid of www.helpingtrk.com Pop-up

I  use Window 7 OS and I am infected by a browser redirect. It's always a variant of "helpingtrk.com/  . .". It appears on all browsers and follows to most Internet sites I visit. It was always redirected to addressed "www.helpingtrk.com/ . . ."

Description of helpingtrk.com 


helpingtrk.com  is a redirect infection which can change your browser setting and replace the default homepage and new tab. When you surf the Internet via browsers like Mozilla Firefox, Google Chrome, or Internet Explorer, helpingtrk.com will pop up on your screen automatically without your permission. Helpingtrk.com will redirect you to its own  domain constantly and then jump to other websites that reads:


********* Dear Amazon.com user,

Congratulations! You have been randomly chosen to receive some exclusive gifts from our team (all worth over $50!)

We ask that you first participate in a quick, 30 second survey about your Amazon experience. (survey is 100% anonymous) No Thanks **********

Or the website as the screenshot show below:



However, you should not believe in any of the information from helpingtrk.com. Apart from the annoying  redirection, you should notice that it can be the vision sight of malware on your computer. They may introduce other threats to your computer. It is suggested to remove helpingtrk.com as soon as possible. And  it is highly recommended to scan your computer with a powerful anti-virus like Spyhunter to find out other threats and remove them.

Solutions to remove Helpingtrk.com   


Solution 1: Manually remove helpingtrk.com 


Step 1: Press Ctrl+Alt+Del keys together to pull up Window Task Manager and end suspicious processes:


Step 2: Disable any suspicious startup items

Windows Vista or Windows7: click start menu→type msconfig in the search bar → open System Configuration →Disable all possible startup items generated.





Step 3: Reset your browser setting


IE: 
Click Tools on the up right corner and select Internet Options.
Click on Advanced tab, press Reset button to reset IE to its default settings.

Firefox:
In the drop-down list of Firefox, go to Help and click on Troubleshooting Information.
Click on the Reset Firefox button to reset it.

Google Chrome: 
Click on the Chrome menu on the right of toolbar and then select Settings.
Scroll down to the bottom to click Show advanced settings.
Go down to the bottom and click Reset browser settings to reset Google Chrome to its default setting.


Step 3:  Remove files of Helpingtrk.com like the pictures showed:




Step 4: Go to the Registry Editor and remove all the infection registry entries listed here:

(Steps: Hit Win+R keys and then type regedit in Run box to search)


HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Safari.exe\shell\open\command "(Default)" = ""C:\Program Files\Safari\Safari.exe" http://www.<random>.com/?type=sc&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\SEAMONKEY.EXE\shell\open\command "(Default)" = "C:\Program Files\SeaMonkey\seamonkey.exe http://www.<random>.com/?type=sc&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main "Default_Page_URL" = "http://www.<random>.com/?type=hp&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main "Default_Search_URL" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"

Method  2: Automatic Removal with SpyHunter



SpyHunter is a world-famous real-time malware protection and removal tool, which is designed to detect , remove and protect your PC from the latest malware attacks, such as Trojans, worms, rootkits, rogue viruses, browser hijacker, ransomware, adware, key-loggers, and so forth. To keep SpyHunter Anti-malware on your computer is an important way to protect your computer in a good condition. Please find the instruction as follow. 

Step 1: Press the following button to download SpyHunter.


Step 2: Save the file onto your computer and click on the Run button to install it.



Step 3: After finishing the installation processes,  scan your computer to find out potential threats.


Step 4: Tick Select all and then Remove to delete all threats.



Guide to download RegCure Pro to optimize PC 


If you are still worried about the left over of helpingtrk.com and want to clean all the unwanted registry entries,  it is recommended to use RegCure Pro.

Step 1. Install and launch RegCure Pro on your PC.




Step 2.  Select "Yes" to download and install RegCure Pro.

 

Step 3. Click "Next" to continue.


Step 4. RegCure Pro will open automatically on your screen.

RegCure Pro

 Step 5. RegCure Pro is scanning your PC for error.

 RegCure Pro2

Step 6. After scanning, choose the issues you want to fix. 

 

Note: Manual removal helpingtrk.com is a huge process and a risky method to cause irreversible man-made damage to your computer. If you don’t have sufficient expertise in dealing with the manual removal. You can download and Install Spyhunter to detect and remove viruses. You can also Download RegCure Pro to help you clean up unwanted registry entries and files to optimize the computer.

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