Windows Problems Help Center

Monday, December 1, 2014

Remove Completely and Quickly (Removal Support)

I constantly get this pop-up of a  I'm thinking it might be a virus. How can I remove this popup from my browser permanently? Any help is appreciated.

Description of is a malicious adware designed to trick the inexperience computer users into downloading and installing unwanted programs, such as Adobe Flash Player, Java, Video Player, etc. If the users download and install the programs, the malware developers can get the pay-per-click install revenue. has been used by the cyber criminals as an advertisers page to make profits.

Once your browser is infected with, you will be redirected to its domain automatically as you open the browser. The will pop up to ask you to update your Flash Player to continue. However, you should not believe in what it says. If you click on the “Install Now” button to continue, you’ll agree to download and install a malicious executed file which will bring in some malicious programs onto your computer, such as toolbars, adware, rogue programs or other viruses.

You should not trust in it. presents a high risk to your computer. You should close this pop-up immediately and try to find the method to remove this adware. To remove this threats may be difficult, fortunately, we have the step-by-step guide to walk you through the process.  You can follow the guide below to continue. And it is highly recommended to keep a powerful anti-virus like Spyhunter on the computer to remove and block viruses.

Solutions to remove 

In this post, there will be two solutions to remove

1. Remove manually.
2. Remove by using SpyHunter anti-malware.

Instructions to Get Rid of

Method 1: Manual Deletion

Step 1: Reset your browser setting

In the drop-down list of Firefox, go to Help and click on Troubleshooting Information.
Click on the Reset Firefox button to reset it.

Google Chrome: 
Click on the Chrome menu on the right of toolbar and then select Settings.
Scroll down to the bottom to click Show advanced settings.
Go down to the bottom and click Reset browser settings to reset Google Chrome to its default setting.

Click Tools on the up right corner and select Internet Options.
Click on Advanced tab, press Reset button to reset IE to its default settings.

Step 2: Stop related running processes in Windows Task Manager first.
( Methods to open Task Manager: Press CTRL+ALT+DEL or CTRL+SHIFT+ESC or Press the Start button->click on the Run option->Type in taskmgr and press OK.)

Step 3: Open Control Panel in Start menu and search for Folder Options. When you’re in Folder Options window, please click on its View tab, tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then press OK.

Step 4: Go to the Registry Editor and remove all the infection registry entries listed here:

(Steps: Hit Win+R keys and then type regedit in Run box to search)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main "Start Page" = "http://www.<random>.com/?type=hp&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "CustomizeSearch" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "SearchAssistant" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"

Step 5: All the infection associated files listed below need to be removed:

C:\Program Files\<random>

Method  2: Automatic Removal with SpyHunter

SpyHunter is a world-famous real-time malware protection and removal tool, which is designed to detect , remove and protect your PC from the latest malware attacks, such as Trojans, worms, rootkits, rogue viruses, browser hijacker, ransomware, adware, key-loggers, and so forth. To keep SpyHunter Anti-malware on your computer is an important way to protect your computer in a good condition. Please find the instruction as follow. 

Step 1: Press the following button to download SpyHunter.

Step 2: Save it into your computer and click on the Run choice to install it step by step.

Step 3: Click Finish then you can use it to scan your computer to find out potential threats by pressing Scan computer now!

Step 4: Tick Select all and then Remove to delete all threats.

Guide to download RegCure Pro to optimize PC 

If you are still worried about the left over of and want to clean all the unwanted registry entries,  it is recommended to use RegCure Pro.

Step 1. Install and launch RegCure Pro on your PC.

Step 2.  Select "Yes" to download and install RegCure Pro.


Step 3. Click "Next" to continue.

Step 4. RegCure Pro will open automatically on your screen.

RegCure Pro

 Step 5. RegCure Pro is scanning your PC for error.

 RegCure Pro2

Step 6. After scanning, choose the issues you want to fix. 


Note: Manual removal refers to key parts of computer system. Any error step may lead to system crash. If you don’t have sufficient expertise in dealing with the manual removal. Install Spyhunter can be your better choice, because it is capable of auto-detecting and removing viruses. You can also Download RegCure Pro to help you uninstall unneeded applications and registry files that the Standard Add /Remove Program can't completely uninstall.

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