Windows Problems Help Center

Wednesday, December 3, 2014

Guide to Remove ICE Cyber Crime Center Ransomware Virus

I just had a screen pop up and says that my computer has been blocked by this thing called " ICE " and that my computer will stay blocked until I pay $300.00 US. It also says that I only have 48 hours to pay or my computer will stay blocked. I am writing this on my phone. Any help would be great.

In this post, there will be more information about the ICE Cyber Crime Center Ransomware Virus, as well as the removal guide.

Information about ICE Cyber Crime Center Ransomware Virus

Similar to FBI Moneypak Ransonware, ICE Cyber Crime Center is a dangerous ransomware virus that once infected your computer, it will lock your computer and block you from getting into any process. Once this virus gets into the computer, it will change the computer setting by injecting its malicious codes and files. When you launch onto the computer screen, it will display a lock screen that requires you to pay a ransom before you will be allowed to access your Windows desktop, applications, or files.

This ransomware virus pretends to be the legitimate message from the Department of Homeland Security's ICE Cyber Crime Center. It states that your computer has been involved in illegal cyber activity like pornography, copyrighted files, or computer viruses. You need to pay a fine in the amount of $300 within 48 hours to unlock your computer. In order to send the ransom, you will be required to purchase a MoneyPak voucher at a store like CVS, Walmart, or Walgreens and submit the voucher ID in the lock screen.

However, you should not believe in this false message. As this lock screen is not a from any government agency. It is not recommended to pay the fine.There is no guarantee. It is recommended to remove ICE Cyber Crime Center Ransomware Virus immediately from your computer. It is highly suggested to download and install a powerful and legitimate anti-spyware like Spyhunter to scan and protect your computer.

Instructions to Get Rid of ICE Cyber Crime Center

Method 1: ICE Cyber Crime Center  Manual Deletion

Boot up the infected computer, press F8 at the very beginning, choose “Safe Mode with Networking” and press Enter to get in safe mode with networking.

Step 1Open Windows Task Manager and close all running processes.
( Methods to open Task Manager: Press CTRL+ALT+DEL or CTRL+SHIFT+ESC or Press the Start button->click on the Run option->Type in taskmgr and press OK.)

Step 2:  Show the hidden files:

Step 3: Go to the Registry Editor and remove all the infection registry entries listed here:

(Steps: Hit Win+R keys and then type regedit in Run box to search)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main "Start Page" = "http://www.<random>.com/?type=hp&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "CustomizeSearch" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "SearchAssistant" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"

Step 4: All the infection associated files listed below need to be removed:

C:\Program Files\<random>

Method  2: Automatic Removal with SpyHunter

SpyHunter is a world-famous real-time malware protection and removal tool, which is designed to detect , remove and protect your PC from the latest malware attacks, such as Trojans, worms, rootkits, rogue viruses, browser hijacker, ransomware, adware, key-loggers, and so forth. To keep SpyHunter Anti-malware on your computer is an important way to protect your computer in a good condition. Please find the instruction as follow.

Boot up the infected computer, press F8 at the very beginning, choose “Safe Mode with Networking” and press Enter to get in safe mode with networking.

Step 1: Press the following button to download SpyHunter.

Step 2: Save it into your computer and click on the Run choice to install it step by step.

Step 3: Click Finish then you can use it to scan your computer to find out potential threats by pressing Scan computer now!

Step 4: Tick Select all and then Remove to delete all threats.

Guide to download RegCure Pro to optimize PC 

If you are still worried about the left over of ICE Cyber Crime Center Ransomware Virus and want to clean all the unwanted registry entries,  it is recommended to use RegCure Pro.

A: At first, boot your computer into Safe Mode with Networking.

To perform this procedure, please restart your computer and keep pressing F8 key until Windows Advanced Options menu shows up, then using arrow key to select “Safe Mode with Networking” from the list and press ENTER to get into that mode.

safe mode with networking

B: Follow the below guide to continue.

Step 1. Install and launch RegCure Pro on your PC.

Step 2.  Select "Yes" to download and install RegCure Pro.


Step 3. Click "Next" to continue.

Step 4. RegCure Pro will open automatically on your screen.

RegCure Pro

 Step 5. RegCure Pro is scanning your PC for error.

 RegCure Pro2

Step 6. After scanning, choose the issues you want to fix. 


Note: Manual removal ICE Cyber Crime Center Ransomware Virus refers to key parts of computer system. Any error step may lead to system crash. If you don’t have sufficient expertise in dealing with the manual removal. Install Spyhunter can be your better choice, because it is capable of auto-detecting and removing viruses. You can also Download RegCure Pro to help you remove unneeded registry files and optimize the computer.

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