Windows Problems Help Center

Monday, December 15, 2014

Easily Get Rid of Completely (Removal Guide)

Help, I always get the pop-up from In CHROME I do a clean BUT this site always returns.

Description of is a potentially unwanted extension which recently pop ups on user's browser without their permission. Computer users usually don't know how this appear on their browser. In general, You may get this pop-up site by clicking some links or popups on hacked websites, by opening the attachment in an email from a untrusted source, by downloading files with a double extension such as .txt, .vb, .jpg, by downloading unknown "free" software from unfamiliar source, or by accessing to illegal online contents such as gambling or porn.

If you are redirected to, you have the malicious executed files installed on the computer. can be a vision sight of malware on your computer. When you start the computer, the related processes will run at the background without your permission. Your computer may run slowly. When you open the browser, will pop up to hijack your browser to its own domain. You should close this pop-up and remove the malicious file immediately. It is highly recommended to scan your computer with a powerful anti-virus like Spyhunter to check out more problem and remove viruses.

Instructions to Get Rid of

Solution 1. Remove manually.

Step 1: Stop related running processes in Windows Task Manager first.

( Methods to open Task Manager: Press CTRL+ALT+DEL or CTRL+SHIFT+ESC or Press the Start button->click on the Run option->Type in taskmgr and press OK.)

Step 2:  Remove from browser

Reset Internet Explorer

1 Open Internet Explorer, click on the gear icon , then click on Internet Options.
2 In the Internet Options dialog box, click on the Advanced tab, then click on the Reset button.
3 In the Reset Internet Explorer settings section, check the Delete personal settings box, then click on Reset.

Reset Mozilla Firefox

1 Open Firefox, click the Firefox button, go to the Help sub-menu, and select Troubleshooting Information.
2 Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.
3 Then click Reset Firefox in the confirmation window that opens. Firefox will close and be reset.

Reset Google Chrome

1 Click on the icon ‘Customize and control Google Chrome’, select ‘Settings’, at the bottom of this page, click on ‘Show advanced settings’.
2 Find the Reset browser settings option, click on Reset button to reset your Google Chrome.

Step 3:Find out the related registry entries and delete.

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Google Chrome\shell\open\command "(Default)" = "C:\Documents and Settings\test\Local Settings\Application Data\Google\Chrome\Application\chrome.exe" http://www.<random>.com/?type=sc&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command "(Default)" = "C:\Program Files\Internet Explorer\iexplore.exe http://www.<random>.com/?type=sc&ts=<timestamp>&from=tugs&uid=<hard drive id>"

Step 4:Clear all the cookies of your affected web browsers.

Since the tricky virus has the ability to use cookies for tracing and tracking the internet activity of users, it is suggested users to delete all the cookies before a complete removal.

Google Chrome:

Click on the "Tools" menu and select "Options".
Click the "Under the Bonnet" tab, locate the "Privacy" section and Click the "Clear browsing data" button.
Select "Delete cookies and other site data" and clean up all cookies from the list.

Mozilla Firefox:

Click on Tools, then Options, select Privacy
Click "Remove individual cookies"
In the Cookies panel, click on "Show Cookies"
To remove a single cookie click on the entry in the list and click on the "Remove Cookie button"
To remove all cookies click on the "Remove All Cookies button"

Internet Explorer:

Open Internet explorer window
Click the "Tools" button
Point to "safety" and then click "delete browsing history"
Tick the "cookies" box and then click “delete”

Solution 2. Remove by using SpyHunter anti-malware.

SpyHunter is a world-famous real-time malware protection and removal tool, which is designed to detect , remove and protect your PC from the latest malware attacks, such as Trojans, worms, rootkits, rogue viruses, browser hijacker, ransomware, adware, key-loggers, and so forth. To keep SpyHunter Anti-malware on your computer is an important way to protect your computer in a good condition. Please find the instruction as follow. 

Step 1: Press the following button to download SpyHunter.

Step 2: Save the file and Run the program.

Step 3: After installation, click to scan your computer to find out potential threats.

Step 4: Tick Select all and then Remove to delete all threats.

Guide to download RegCure Pro to optimize PC 

If you are still worried about the left over of and want to clean all the unwanted registry entries,  it is recommended to use RegCure Pro. RegCure Pro is packed with the tools you need to boost your PC’s speed and performance. Featuring an intuitive interface and easy-to-use work flow, RegCure Pro scans common problem areas – and quickly and safely fixes them. As well, it has several tools and features to address other performance and computing issues.

Step 1. Click the icon to install RegCure Pro on your PC.

Step 2.  Select "Yes" to download and install RegCure Pro.


Step 3. Click "Next" to continue.

Step 4. RegCure Pro will then install on your computer.

RegCure Pro

 Step 5. Click the "System Scan" button to scan your PC for error.

 RegCure Pro2

Step 6. After scanning, choose the issues you want to fix. 


Note: To manually remove is very difficult. Any error step may lead to system crash. If you don’t have sufficient expertise in dealing with the manual removal. Install Spyhunter can be your better choice, because it is capable of auto-detecting and removing viruses. You can also Download RegCure Pro to help you clean up the registry files and optimize the computer.

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