Windows Problems Help Center

Sunday, November 16, 2014

How to Remove - Guide to Remove

Recently, users complain that their computer browser has the problem of redirection: 

I've noticed lately that the ScriptSafe extension is telling me that many websites I visit, including my own virtual server, but not all websites, are running scripts from a redirection domain called:

Does anybody know what this domain and its redirector is for, or where I can report this domain for analysis by security professionals? I've done some experiments with this thing and apparently it will redirect to any other site you want, for example:

In this post, there will be the tips on how to remove from the computer.

Description of is a malicious browser extension which can be attached on the your browsers like Mozilla Firefox, Google Chrome and Internet Explorer, etc. This extension or hijacker is created by the malware developer to make profits by generate web traffics. Once your computer is infected with, your browser setting will be changed. Your search or homepage will be automatically redirected to first without your permission and then jump to the webpage you search for. All your search will go through so that they developer can gain more traffics.

Users may get when visiting suspicious web sites, reading spam email attachment, sharing files over P2P network, installing a fake anti-spyware program, downloading freeware or shareware by using infected media or USB devices and etc. It can slip into your computer stealthily without your permission and awareness. To remove this annoying browser extension, you need to remove all its components, such as files, registry entries, processes. You can refer to the guide as follow. And it is highly recommended to keep a powerful anti-virus like Spyhunter on the computer to remove and block viruses.

Solutions to remove 

In this post, there will be two solutions to remove

1. Remove  manually.
2. Remove  by using SpyHunter anti-malware.

Instructions to Get Rid of

Method 1: Manual Deletion

Step 1: Stop related running processes in Windows Task Manager first.
( Methods to open Task Manager: Press CTRL+ALT+DEL or CTRL+SHIFT+ESC or Press the Start button->click on the Run option->Type in taskmgr and press OK.)

Step 2: Remove extension or add-ons from your browsers.

Internet Explorer

1) Start Internet Explorer and choose “Tools “>”Manage add-ons”.
2) Choose “Toolbars and Extensions”, then find and remove related programs.

3) Restart browser to complete the whole process.

Mozilla Firefox

1) Start Firefox and choose” Tools” > “Add-ons”> ‘Extensions’.
2) Search for related items and remove them.

3) Restart Firefox to complete the process.

Google Chrome

1) Open Google Chrome and click on “Wrench” or “bar” icon in top right corner.
2) Choose “Settings” > “Extensions”, then find and delete add-ons.

3) Restart the browser to complete the whole process.

Step 3: Open Control Panel in Start menu and search for Folder Options. When you’re in Folder Options window, please click on its View tab, tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then press OK.

Step 4: Go to the Registry Editor and remove all the infection registry entries listed here:

(Steps: Hit Win+R keys and then type regedit in Run box to search)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main "Start Page" = "http://www.<random>.com/?type=hp&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "CustomizeSearch" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"

Step 5: All the infection associated files listed below need to be removed:

C:\Program Files\<random>

Method  2: Automatic Removal with SpyHunter

SpyHunter is a world-famous real-time malware protection and removal tool, which is designed to detect , remove and protect your PC from the latest malware attacks, such as Trojans, worms, rootkits, rogue viruses, browser hijacker, ransomware, adware, key-loggers, and so forth. To keep SpyHunter Anti-malware on your computer is an important way to protect your computer in a good condition. Please find the instruction as follow. 

Step 1: Press the following button to download SpyHunter.

Step 2: Save it into your computer and click on the Run choice to install it step by step.

Step 3: Click Finish then you can use it to scan your computer to find out potential threats by pressing Scan computer now!

Step 4: Tick Select all and then Remove to delete all threats.

Guide to download RegCure Pro to optimize PC 

If you are still worried about the left over of Windows Version Installer and want to clean all the unwanted registry entries,  it is recommended to use RegCure Pro.

Step 1. Install and launch RegCure Pro on your PC.

Step 2.  Select "Yes" to download and install RegCure Pro.


Step 3. Click "Next" to continue.

Step 4. RegCure Pro will open automatically on your screen.

RegCure Pro

 Step 5. RegCure Pro is scanning your PC for error.

 RegCure Pro2

Step 6. After scanning, choose the issues you want to fix. 


Note: Manual removal refers to key parts of computer system. Any error step may lead to system crash. If you don’t have sufficient expertise in dealing with the manual removal. Install Spyhunter can be your better choice, because it is capable of auto-detecting and removing viruses. You can also Download RegCure Pro to help you clean up the unwanted registry entries and optimize computer.

No comments:

Post a Comment