Windows Problems Help Center

Sunday, November 30, 2014

Help to Remove Completely - Removal Guide

My PC is infected with a fake proposal for Adobe Flash update which is very disturbing. The fake update proposal appears when I browse some Internet sites (for example Amazon) and makes almost impossible to browse. The URL of the fake proposal is ... ... 

In this post, you can get more information about and the useful tips to get rid of

Description of

The domain registered by McDonald William was initially registered in August of 2014 through GODADDY.COM, LLC. This domain has been known to host and distribute adware as well as other potentially unwanted software. The hosted servers are located in Phoenix, Arizona within the United States which resides on the CloudFlare, Inc. network. The domain uses the CloudFlare CDN, a distributed domain name server service which utilizes a number of reverse proxy IP Addresses. The malicious executed file from is also detected by some antivirus as Trojan.Win32.Inject, HEUR:Trojan.Win32.Generic, SoftPulse-BB [PUP], BehavesLike.Win32.CryptDoma.fc,, TR/Dropper.Gen, Win32/SoftPulse.Q, PUP.PluginUpdateSL.L, PUP.Installer.PluginUpdateSL.I, PUP.Installer.PluginUpdateSL.F, tec.

Once gets into the computer successfully, it will inject o\its malicious codes to your browser and change the browser settings. It will add its extension or add-on on your browser without your permission. When you surf the Interent via Mozilla Firefox, Google Chrome, and Internet Explorer, will redirect you constantly to its domain or other unwanted sites. The pop-up message from tries to convince you to install potentially unwanted programs such as fake Java update or Plash Player update. However, its purpose is to trick you to install malware to help the cuber criminals to make profits. It is suggested to remove from your computer as soon as possible. And it is highly recommended to keep a powerful anti-virus like Spyhunter on the computer to remove and block viruses.

Solutions to remove 

In this post, there will be two solutions to remove

1. Remove manually.
2. Remove by using SpyHunter anti-malware.

Instructions to Get Rid of

Method 1: Manual Deletion

Step 1: Reset your browser setting

In the drop-down list of Firefox, go to Help and click on Troubleshooting Information.
Click on the Reset Firefox button to reset it.

Google Chrome: 
Click on the Chrome menu on the right of toolbar and then select Settings.
Scroll down to the bottom to click Show advanced settings.
Go down to the bottom and click Reset browser settings to reset Google Chrome to its default setting.

Click Tools on the up right corner and select Internet Options.
Click on Advanced tab, press Reset button to reset IE to its default settings.

Step 2: Stop related running processes in Windows Task Manager first.
( Methods to open Task Manager: Press CTRL+ALT+DEL or CTRL+SHIFT+ESC or Press the Start button->click on the Run option->Type in taskmgr and press OK.)

Step 3: Open Control Panel in Start menu and search for Folder Options. When you’re in Folder Options window, please click on its View tab, tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then press OK.

Step 4: Go to the Registry Editor and remove all the infection registry entries listed here:

(Steps: Hit Win+R keys and then type regedit in Run box to search)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main "Start Page" = "http://www.<random>.com/?type=hp&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "CustomizeSearch" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "SearchAssistant" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"

Step 5: All the infection associated files listed below need to be removed:

C:\Program Files\<random>

Method  2: Automatic Removal with SpyHunter

SpyHunter is a world-famous real-time malware protection and removal tool, which is designed to detect , remove and protect your PC from the latest malware attacks, such as Trojans, worms, rootkits, rogue viruses, browser hijacker, ransomware, adware, key-loggers, and so forth. To keep SpyHunter Anti-malware on your computer is an important way to protect your computer in a good condition. Please find the instruction as follow. 

Step 1: Press the following button to download SpyHunter.

Step 2: Save it into your computer and click on the Run choice to install it step by step.

Step 3: Click Finish then you can use it to scan your computer to find out potential threats by pressing Scan computer now!

Step 4: Tick Select all and then Remove to delete all threats.

Guide to download RegCure Pro to optimize PC 

If you are still worried about the left over of and want to clean all the unwanted registry entries,  it is recommended to use RegCure Pro.

Step 1. Install and launch RegCure Pro on your PC.

Step 2.  Select "Yes" to download and install RegCure Pro.


Step 3. Click "Next" to continue.

Step 4. RegCure Pro will open automatically on your screen.

RegCure Pro

 Step 5. RegCure Pro is scanning your PC for error.

 RegCure Pro2

Step 6. After scanning, choose the issues you want to fix. 


Note: Manual removal refers to key parts of computer system. Any error step may lead to system crash. If you don’t have sufficient expertise in dealing with the manual removal. Install Spyhunter can be your better choice, because it is capable of auto-detecting and removing viruses. You can also Download RegCure Pro to help you optimize the computer.

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