Windows Problems Help Center

Monday, October 20, 2014

How to Remove CryptoWall 2.0 Virus to Stop It Encrypt Files

Help! My computer is infected with CryptoWall 2.0 virus. My files are encrypted and I cannot access any of them. How can I do? The flies are so important to me. I hate this virus. Anybody could help?

Are you also a victims of this CryptoWall 2.0 virus? Here in this post, you can get more information about this nasty virus and hope the guide can help you remove CryptoWall 2.0 from your computer.

Brief Introduction about CryptoWall 2.0


Similar to CryptoLocker,CryptoWall 2.0  is another encryption virus also known as ransomware. This virus will infiltrate into your computer without your notice. After it gets into the computer successfully, it will change your computer registry entries and system files and then begin to encrypt your files. You will get a message just like the picture showed as below.




It ask you to follow the webpage of https://paytordmbdekmizq.pay4tor.com/1ds6pNd to pay for the ransom to decrypted your files. If you cannot do this websites, it recommends you to download and install tor-browser: http://www.torproject.org/projects/torbrowser.html.en to pay for the ransom. It will require a $500 USD, 500 EUR or 0.5 Bitcoin ransom in order to get a decrypter. 

It's similar to the Cryptorbit virus but more sophisticated. It uses unique bitcoin payment addresses for each victim instead of hard coded links. The cyber criminals will also use their own TOR gateways to stay hidden from the authorities. Unfortunately, the files encrypted by the CryptoWall 2.0 ransomware virus are impossible to recover. It is important to regularly create back ups in your daily work. 

You should not follow its steps to pay the ransom, or you will lose your money and even cannot recover your files. In order to stop CryptoWall 2.0 virus keep encrypting your new files and data, you should remove this virus from your computer immediately. You can follow the removal guide below.

CryptoWall 2.0 Removal Guide


Guide 1: To manually delete all its related items like the steps showed below

Step 1: Restart computer in safe mode.  

Keep pressing F8 key before Windows interface launches. When Windows Advanced Options menu turns up, select Safe Mode with Networking and tap Enter key. 



Step 2: End all running process in Task Manager 

Press Ctrl+Alt+Del together to open Task Manager -> click on processes and tick Processes from all users box -> click on End Process to end all processes 



Step 3: Delete the rogue program from Uninstall a program in Control Panel

Open Start menu and choose Control Panel -> select Uninstall a program -> choose the program and right click the Uninstall button on your right to delete it

Step 4: Open Control Panel from Start menu and search for Folder Options. 
When Folder Options window opens, click on its View tab, tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then press OK.


Step 5: Remove all entries below in Registry Editor:

Press Windows+R to launch Run…-> type Regedit into Open box and click OK to open Registry Editor-> find out all registry entries above and delete them




HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "CryptoWall 2.0" = "%AppData%\<random>.exe"
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run "CryptoWall 2.0" = "%AppData%\<random>.exe"

Guide 2: To safely and automatically uninstall it with SpyHunter

SpyHunter is a real-time and effective antivirus. Though you have had a safeguard before, it can still be installed as an assistant one. Then, your computer will have double security.

Firstly, get into the safe mode with networking

Keep pressing F8 key before Windows interface launches. When Windows Advanced Options menu turns up, select Safe Mode with Networking and tap Enter key. 



Step 1: Press the following icon to download SpyHunter.



Step 2: Get it saved in your computer and click the Run choice to install it step by step. 


Step 3: Click Finish then you can use it to scan your computer to find out potential threats by pressing Start New Scan.


Step 4:Tick Select All and then Remove to delete all reported threat.


Guide to unneeded applications and speed up PC with Perfect Uninstaller


Perfect Uninstaller is a powerful uninstall tool which can completely remove Adobe, Aol Toolbar, Avast, AVG, ESET NOD32, Internet Explorer 8, McAfee, Microsoft Office, Nero 7, Norton, ESET NOD32 and much more difficult to completely uninstall applications. It is better and easier way for you to completely and safely uninstall any unneeded or corrupt application that standard Windows Add/Remove applet can't remove.

A: At first, boot your computer into Safe Mode with Networking.

To perform this procedure, please restart your computer and keep pressing F8 key until Windows Advanced Options menu shows up, then using arrow key to select “Safe Mode with Networking” from the list and press ENTER to get into that mode.

safe mode with networking

B: Follow the below guide to continue.

Step 1. Install and launch Perfect Uninstaller on your PC.

Perfect Uninstaller install

Step 2.  Select "Run" to download and install Perfect Uninstaller.

run and save file

Step 3. After completely install, you can run the Perfect Uninstaller programs and see all your installed programs details.
Program Details

 Step 4. Choose the programs that you want to uninstall, click “Next” to proceed.


 Step 5. Perfect Uninstaller is scanning your PC for associated entries. Click “Next” to remove them.

uninstall_step3

uninstall_step4
uninstall_step5

Conclusion: CryptoWall 2.0 can be very destructive. It compromises your computer and also your privacy. Please don’t wait until it has caused unalterable damages.Manual removal is complex and risky task, as it refers to key parts of computer system, and is recommended only for advanced users. You can Download Perfect Uninstaller to help you uninstall unneeded applications and registry files that the Standard Add /Remove Program can't completely uninstall.

Download SpyHunter to block and remove it automatically and safely now.


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